Exclusive 60% Discount on all Big Dog Chains & Collar with Free World Wide Shipping for Limited Time
Big Dog Chains: Unleash Personality. We do not sell collars or chains for your dogs. We give them personality and lifestyle with a wide selection of Big Dog Chains & Collars.
How long do shipping times last?
Your items will ship within two days of receiving your purchase and may take up to two weeks to arrive at your doorstep. Each product at Big Dog Chain Collar has an anticipated delivery time, which is listed in the description.
What is your Return Policy?
Instead of returning products, you can contact us and get a full refund. Why? Returns contradict our emphasis on sustainability: every return has a carbon imprint. So, simply tell us what went wrong, send us a picture, and we’ll refund your money in full. Then, if possible, ship the merchandise to a nearby business or location.
May I cancel my order?
Cancellations are available if your package does not arrive within the timeframe provided for each product. Sometimes orders are sent out before we can process the cancellation. So, if you cancel your order but still get the shipment, please send the merchandise to a nearby store or site.
What happens if I receive the incorrect item?
whether there is an issue with your item — whether it is the wrong size, color, damaged, or otherwise not what you expected — please inform us and we will offer a refund. Then, if possible, ship the merchandise to a nearby business or location.
What happens if I receive the incorrect item?
Do you provide exchanges?
We do not provide exchanges. However, if you did not receive the precise product you intended, please let us know and we will send you a new one.